So I work really hard during the day. I don’t want to deal with shitty people when I’m already having to deal with a shitty job. But today, much to my dismay, I encountered the single rudest customer in my 8 months of working at Walmart.
This black woman comes up to me and hands me a hula hoop. She says, “I need a price on this”. I show her the scanner right behind me. She says it has no UPC. At this point, I sigh, knowing where this familiar conversation is going.
“Ma’am, I can’t scan it without a UPC, I’m sorry.”
“I asked you to find me a price.”
“I’m not sure what you want me to do, I’m sorry. I can’t find the price without being able to scan the UPC.”
“I want to purchase this. Find. Me. A. Price.”
At this point I can see her getting more and more aggravated. Then she starts going into bitch mode.
“What the hell good are you if you can’t even do the simplest tasks?!”
I know I need to walk away, so I start walking towards another aisle where I know there are more hula hoops. As I’m leaving, I see her turn to her husband and daughter and say, “What the hell is her problem?!”. I ask her if she checked to see whether or not there was another one on that aisle. She says no, they’re all different. She then demands to see my manager. I say fine.
I walk away to find my manager, and when I do, I tell her I need her to go diffuse a situation or I’m going to lose my mind. My coworker is trying to calm me down because my anxiety is jumping at the thought of possibly getting in trouble for doing literally nothing, so I’m red in the face and trying not to cry. I hear this woman getting onto my manager about me. “I want to know why she’s working here when she can’t even do her fucking job…”
Then I went into the back for 10 minutes to calm down, and thankfully she was gone when I came back out. I think what bothered me the most is that she came at me with this attitude. It wasn’t like we had been dancing around the issue for 10-15 minutes. She just immediately came to me with an attitude I didn’t deserve.
Lesson 1: Don’t be a fucking asshole. Don’t take your bad days out on me.